FAQ

Common Questions

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  • About us
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What are your primary products?

Our main products include knitted blankets, knitted home clothes, cushions, and toys. RUIJING uses professional design and flexible production methods to meet the professional needs of different customers, ensuring that every knitted product can enhance the brand image.

What certifications do you hold?

We have obtained several international certifications, such as OEKO-TEX100, CE, BSCI, SGS, GOTS, and GRS, demonstrating our strict control over product quality, safety, and social responsibility. These certifications apply to all our knitted products, including our knitted blankets, ensuring they meet global standards.

What customization services do you offer?

We offer a variety of customized services to meet your needs. These include custom designs based on supplied images or samples (3-day sample production), direct sales, private label, professional product photography and product design. Whether it's a single custom knitted blanket or a complete product line, our flexible solutions can be tailored to your specific requirements.

What is the size of your factory?

Our factory covers an area of 3,000 square meters, has 100 employees, and has 105 machines. Advanced and mature equipment, experienced employees who make knitted products, and efficient factory systems enable us to handle various customized orders efficiently, ensuring smooth production processes and timely delivery.

What is your daily shipping capacity?

We can ship up to 2000 knitted products daily, including knitted blankets, loungewear, and accessories, leveraging advanced production lines and efficient management processes to ensure prompt delivery.

How fast is your sample production?

Our sample production typically takes 3 days, allowing you to quickly review and approve the sample before proceeding to bulk production of your custom knitted blankets or other knitted items.

 

What testing standards do your products follow?

All of our knitted products, including knitted blankets, loungewear, and cushions, are produced according to OEKO-TEX100 infant safety standards. This ensures that every knitted item meets internationally recognized safety and non-toxicity standards.

What categories of products can you customize?

We offer customization for a full range of knitted products, including knitted blankets, knitted loungewear, cushion covers, knitted toys, bibs, scarves, mats, and more, catering to various market and consumer needs.

What materials are available for customization?

We offer a wide range of material options for our knitted products, including pure cotton (organic cotton), acrylic, chenille, bamboo fiber, 100% wool, wool blends, feather yarn, Icelandic wool, viscose, rabbit fur yarn, and more. These materials can be used in custom knitted blankets, knitted sweaters, and accessories.

How do you ensure color accuracy?

We support Pantone color matching to ensure the colors in each order of knitted products, including knitted blankets and accessories, precisely match your specifications, maintaining visual consistency with your brand identity.

Do you provide vacuum packaging for shipments?

We offer vacuum packaging services for our knitted products, including knitted blankets and loungewear, according to customer requirements, helping reduce shipping space and ensuring product safety during transportation.

Do you offer custom product photography services?

Yes, RUIJING provides professional custom product photography services for all types of knitted products, including knitted blankets, sweaters, accessories, and more. Our photography team has rich experience and will help your products present their best visual appearance.

 

What is your minimum order quantity (MOQ)?

Our minimum order quantity for custom knitted products, including knitted blankets, is 200 pieces per color and style for non-special yarns. We provide flexible customization services and can adjust the MOQ based on customer needs.

What is the sampling time and sampling cost?

The sample cost for regular yarns is 500 CNY for up to 3 colors. The sample production time for knitted blankets and other knitted products is generally 3-7 days. If you proceed with the bulk order, the sample cost will be refunded.

What is the lead time for bulk orders?

For orders of 200 pieces, the lead time is approximately 15 days; for orders over 1000 pieces, around 20 days; and for orders over 3000 pieces, about 30 days. We ensure efficient production to meet delivery deadlines for your custom-knitted products.

Do you charge printing fees?

We do not charge additional printing fees. All design and printing services for knitted products, including knitted blankets and accessories, are included in the product customization process.

Are there any charges for design services?

We offer design services free of charge for all custom-knitted products, ensuring that your brand's needs are perfectly represented in the final product.

How do you ensure product quality?

We implement three stages of manual inspection (semi-finished product inspection, finished product inspection, and final packaging inspection) for all knitted products, including knitted blankets. We also use needle detection machines to ensure that every product is free of defects. Our quality control process is thorough, ensuring the highest quality for our clients.

 

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